"Thank you for your service and caring that we had hot water for the week end and did not have to wait until Monday to have a water heater installed. As always the service guys were great."
D . M from Lowell, IN on February 13th, 2023
D . M from Lowell, IN on February 13th, 2023
( / 5)
"Quick service. Thank you"
T . A from Demotte, IN on January 30th, 2023
T . A from Demotte, IN on January 30th, 2023
( / 5)
"Thoroughly impressed by these guys, they’re punctual, polite, knowledgeable, communicate well, they got down to the nitty gritty of the problem with our furnace and solved it. We are toasty warm again. We HIGHLY recommend them"
B . D from San Pierre , IN on January 27th, 2023
B . D from San Pierre , IN on January 27th, 2023
( / 5)
"We went with Krooswyk because we know a lot of people around DeMotte/Wheatfield go with them and my in-laws know them. Well, the first day they came out, they replaced a part on my heater that was $288. This was a relief for me because my heater was 32 years old so I thought I was going to have to replace the entire heater. The part worked for about 3-4 days heating the house up (the house went from 60 degrees to 72 degrees). Well, on the 3/4th day, we noticed the thermostat number was going back down. I called and asked them to come back out. The same guy we had before came out and said it was a different part this time and he had to go get it from the shop.This part was going to cost us another $500. When he came back, he said it wasn’t the part that he thought it was. He then thought it was actually the original part he replaced the first visit because it was malfunctioned. So he replaced that again. Said that should do it. So he left and we thought everything was fine. Well, a day later the house was back down to 60 degrees. I had two sick kids because of the temperatures in here fluctuating over the two weeks. I called several other companies and they all recommended right off the bat to replace the heater instead of fixing parts. I went ahead and had another company come out, they were able to see the CRACK without even touching anything within 2 minutes that Krooswyk was unable to see. They said we needed to get it fixed asap because carbon monoxide was leaking in the house and that’s why we could be getting sick. I called Krooswyk and spoke to Carly. She was not happy with me that I wasn’t happy about $288 down the drain. Never apologized to me about it or nothing. She told me she was going to talk to Jason the owner and get back to me. It’s been a month and I have not heard anything back yet. I am very upset that I wasted $288 on a part when another company was able to see a CRACK in my heater right away. I’m also upset that I was told the owner would get back to me and never did. I’m not one to leave reviews, but the fact that no one got back to me about this really makes me upset. $288 is a lot of money for a part that wasn’t even the problem to begin with. The. I had to turn around and buy a brand new heater (which is fine because my heater was 32 years old anyways) from another company. But you could have at least called me back. The other company was suppose to charge me as well for coming out and looking it on that first day, but he was nice enough to not even charge me because he was able to see the crack in my heater within 2 min. That was awesome in my opinion that he did that for me. "
J . M from Wheatfield , IN on January 1st, 2023
J . M from Wheatfield , IN on January 1st, 2023
( / 5)
"You were amazing to work with. I called and within days (since I had heat) you were able to fix my furnace. I would recommend your team as you were honest , treustworthy, and most important caring. "
C . M from Demotte, IN on December 30th, 2022
C . M from Demotte, IN on December 30th, 2022
( / 5)
"Excellent job and excellent work and response
Always reccellentv"
B . V from Demotte, IN on December 24th, 2022
B . V from Demotte, IN on December 24th, 2022
( / 5)
"Excellent job well done!"
E . L from Rensselaer , IN on December 20th, 2022
E . L from Rensselaer , IN on December 20th, 2022
( / 5)
"The technician could not have been better. He was diligent, courteous, thorough and extremely pleasant. He left the area tidy and let us know what he found. We are very happy with the service we received. "
C . A from Rensselaer, IN on December 16th, 2022
C . A from Rensselaer, IN on December 16th, 2022
( / 5)
"Great job! Mike and Kainin came out for replacement of my furnace, water heater and central air unit. They also ran gas lines for a generator. They were at my home several days and worked hard each day. They were professional, kind and answered all my questions. Above and beyond my expectations. Thanks so much!"
M . S from Wheatfield, IN on December 6th, 2022
M . S from Wheatfield, IN on December 6th, 2022
( / 5)
"Great job!!"
C . K from Demotte, IN on December 2nd, 2022
C . K from Demotte, IN on December 2nd, 2022
( / 5)
